Buyer’s Five-Step Adoption Process

Awareness – Customers are aware you exist, but don’t know what it is you do or sell

Interest – Customers have now heard of you and because of what they see, they want to learn more

Evaluation – Customers are now decided whether to give you a shot or not

Trial – Customers are willing to make an initial purchase to take your products and services for a spin

Adoption – Customers now love what you have to sell and will regularly purchase from you.

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