Leadership/Managerial coaching – Coaching is integrated into day-to-day conversations. Executive coaching – There is widespread use of experienced and skilled executive coaches. Team coaching – Executive coaches assist leaders in team development and performance. Leaders take a coaching approach to running team meetings. Group coaching – Executive coaches work with groups to address individual and… Continue reading Coaching
Listening Skills Effective Communication Skills Problem Solving Skills Interpersonal Skills Organization Skills Self-Motivation Skills Persuasion Skills Customer Service Skills Integrity
Needs :States of felt deprivation. Wants: The form human needs take as they are shaped by culture and individual personality. Demands: Human wants that are backed by buying power.
Listening When developing your people management skills, try really listening. Ask a speaker “what more do you have to say about that”, rather than offering your own opinion. Storytelling Think about your own team. How could you use storytelling and narrative to engage your team? Does technology help you to share and co-create knowledge?
Role modelling values Being authentic Excellent, honest communication Showing respect Acting fairly Keeping promises and commitments Being competent in the job Trusting in delegation Mutual support Loyalty Transparency Vulnerability Being non-judgemental Not blaming Showing appreciation
the absence of trust, the fear of conflict, a lack of commitment, avoidance of accountability and inattention to results.
Category A: High importance, high urgency Do them yourself now. Within reason, spend on them whatever time they take. Category B1: High urgency, low importance Consider delegating these as a development opportunity, perhaps to a new team member. Get them done soon. Category B2: Low urgency, high importance Consider delegating them to a reliable and experienced member of… Continue reading Delegating tasks
A – High urgency and high importance Tasks or activities falling into this category have to be done both quickly, because of their urgency, and thoroughly, because they are important to help you achieve your job purpose. B1 – High urgency and low importance Tasks or activities falling into this category have to be done… Continue reading Urgency and importance
Benefits to the organisation optimum use of staff resources wider ownership of company mission and objectives reduced vulnerability to unexpected absences Benefits to you (the manager) time freed up for more vital tasks staff developed for wider role increased staff motivation Benefits to the individual increased skills or knowledge motivation enhanced wider view of the… Continue reading Benefits to delegating